1. Services Provided

• We create custom video content based on the packages you select. Delivery timelines and scope of work will be communicated clearly before production begins.

2. Payment and Pricing

• All prices are as listed on our website.

• Payment must be made in full before production starts.

• No hidden fees or royalties apply — the videos you receive are yours to use freely.

3. Refunds and Cancellations

• Due to the custom nature of our work, all sales are final once production begins.

• Refunds or cancellations are not available after work has started.

• If you have concerns, please contact us before approving the project.

4. Client Responsibilities

To ensure smooth production, you agree to provide:

• Your logo and business name

• Any brand guidelines or specific instructions

• Timely feedback and approvals

Delays in providing necessary materials may affect delivery time.

5. Intellectual Property

• Upon full payment, all rights to the completed videos transfer to you.

• We retain the right to showcase the work in our portfolio and marketing materials unless otherwise agreed.

6. Limitations of Liability

We strive to deliver quality work but are not responsible for:

• Loss of business or profits due to use of our videos

• Any indirect or consequential damages

7. Acceptance of Terms

By submitting your request and using our services, you confirm that you have read, understood, and agreed to these Terms of Service.